Return and Refund Policy

Return and Refund Policy


Thanks for shopping at Christmas Elf Service.

If you are not entirely satisfied with your purchase, we’re here to help.



You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.



Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Returning the item

Please contact us to receive the address on where to send the returned item.


Contact Us

If you have any questions on how to return your item to us, contact us at or contact us via our contact us page on the website.


Thank You


Christmas Elf Service

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